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Seamless number portability for your business
Switching carriers shouldn’t mean losing the identity your business has built. With number portability, you can move your phone service to a new provider while keeping the numbers your customers know and trust. Our streamlined process ensures that every transition is secure, fast, and supported from start to finish.
Keep your number, change your provider
Whether it’s a single line or thousands of enterprise connections, our phone number portability check makes it simple to confirm what’s possible before you switch. You won’t have to face any downtime, helping you protect your brand reputation and maintain uninterrupted communications.
What is number portability?
Number portability is the process that allows you to keep your existing phone number when switching to a new provider. This goes for all mobile, fixed-line, and VoIP numbers, often called as local number portability (LNP). The local telecom regulators manages the number portability usually setting the rules to ensure users can keep their phone numbers when they are switching their phone number providers. Their regulations aim to protect user rights and guarantee a smooth, secure transfer process.
Why does number portability matter for business
Business continuity
Keep operations running and avoid lost opportunities during the switch. Using a seamless process ensures customer calls, SMS, and services remain active while your team transitions to a new provider. This stability prevents disruptions that could impact revenue or reputation.
Lower switching costs
Avoid expenses tied to reprinting, rebranding, or retraining customers. With number portability, you preserve your existing investments in marketing and customer engagement. The savings free up resources for growth rather than unnecessary administrative updates.
Customer trust
Retain familiar numbers so customers always know how to reach you. Consistency in contact information reinforces reliability and makes it easier for clients to stay connected with your brand. Trust grows when communication is simple and uninterrupted.
Why businesses choose our portability service
Seamless continuity
Never miss a call or lose touch with clients during your transition. Our systems ensure smooth transfers across local, mobile, and VoIP networks.
Trusted partner support
BICS uses one of the largest telecom networks worldwide to make porting secure, compliant, and delay-free. Our experts support you at every step, ensuring a smooth transition and complete peace of mind.
Global & local expertise
From local number portability in your city to cross-border porting, we deliver coverage and compliance across numerous markets worldwide.
Collaborative approach
Our team works hand-in-hand with your IT and operations teams, as well as with carriers and regulators, to solve challenges quickly and efficiently. It’s not just our technology, but the people and processes behind it. Real experts will guide you from start to finish.
Answering your most common porting questions
Regulators worldwide mandate number portability to ensure customers and businesses can change providers without losing their numbers.
These rules protect customer choice, support fair competition, and provide clear timelines for porting.
For businesses, the impact is significant. Retaining established numbers safeguards brand identity, ensures customers always reach the right contact, and avoids the cost of updating marketing assets.
With a quick phone number portability check, you can confirm eligibility in advance and plan a smooth transition.
The BICS difference
1:1 Personalized support
Each porting case is unique, and BICS tailors its approach to match your specific requirements. Our dedicated experts guide you through every step, ensuring the process is smooth, compliant, and aligned with your business needs.
Port with BICS from validation to activation
We regularly track every stage of the porting process in real time. As our team spot any irregularities, it get flagged right away. Our team also keen to provide quick support whenever necessary. We aim to make sure that the services remain stable and uninterrupted. Each port undergoes thorough testing before and after port completion, so you can trust that the new routing setup is accurate, compliant, and ready from day one.
Self-service tools
Our online portal serves as a single entry point for submitting porting requests and tracking their progress. It provides full visibility into case status and simplifies follow-up, helping you manage porting operations more efficiently.
Addressing common concerns
“Will my number be reachable during the port?”
“Is my number portable in this country?”
“What if regulatory delays occur?”
“How are the number of ownership disputes handled?”
“What happens if testing fails or issues arise?”
Radically transform your customers’ experience with our CPaaS platform
Connect with your customers on their preferred channels
Let your customers choose how they engage with you. Connect with them on their preferred channels, from booking to emergency assistance. Launch multichannel campaigns through push notifications, RCS messaging, SMS, WhatsApp, and more.
Reach your customers globally
Increase customer engagement
Build brand loyalty
Post-port validation
Our team verifies that every number is live, reachable, and performing as expected.
Global reach, local sensitivity
Our reach covers more than 200 markets, supported through partnerships with carriers and regulators worldwide. We emphasize highly on compliance with local rules and regulations without compromising a consistent global customer experience, whenever you need to port the local number for cross-boarder porting at larger scale. Use our phone number portability check to see if your numbers are eligible.
120+
Regions
99%
Porting success rate
Points of Presence (PoPs)
143
15+
Years of expertise
Who benefits from cloud communications?
When standard processes aren’t enough
- Some ports involve cross-border regulations, legacy infrastructure, or large-scale migrations that require specialized handling. Our approach combines deep technical expertise with direct carrier collaboration to navigate these challenges and deliver results where others might fail.
Dedicated project management
- Every complex scenario is managed by a dedicated project lead who serves as your single point of contact. They coordinate all parties, manage timelines, and keep you informed at every step, ensuring nothing falls through the cracks during your critical migration.
Direct escalation pathways
- When issues arise, our escalation process ensures rapid resolution. Our experts maintain direct lines to carrier partners and regulatory bodies, so your porting never gets stuck in bureaucratic limbo or technical delays.
Secure number portability you can trust
Our number portability service is designed to protect the integrity of your numbers throughout the entire process. Each porting request is personally reviewed by BICS’ security team to verify its authenticity, ensuring that only valid requests are processed and your numbers remain secure. Our controlled procedures and rigorous validation steps safeguard your business during migration and help prevent unauthorized transfers.
Confidence in every port
Switching providers can feel complex, but with the right partner, you’re supported at every stage of the porting journey. Our extensive experience managing large-scale number portability projects means you’ll receive expert guidance and hands-on support from start to finish. This ensures that your business stays connected, compliant, and customer-ready throughout the transition.
Number porting at scale
Our platform delivers reliable number portability services across industries and geographies. Here are two numbers that define our impact.
200+ markets
We deliver number portability in over 200 markets worldwide, combining local compliance with a consistent global approach. This ensures businesses of every size can switch providers with confidence.
Dedicated support
You can expect dedicated availability means issues are resolved quickly and your communications stay uninterrupted.BICS is ready to commit beyond the standard office hours for porting support.
Tools built for control and scale
- Customer portal: You can manage every port request through a single interface with real-time status updates.
- APIs for integration: Businesses get access to more than 200 APIs to automate workflows. This allows you to integrate porting into your systems and open up new revenue streams.
- Reseller and OEM modules: Brands can leverage turnkey CRM and white-label modules to extend the number portability service to their customers.
Frequently asked questions
How to check the portability of a phone number?
How to check if a phone number has been ported?
Can I check if a number is available?
Get in touch
Is your number portable?
Switching providers doesn’t mean losing your identity. Our experts make number portability seamless, secure, and fast.
Already a customer?
Manage and check your numbers anytime through the MyNumbers portal.