Proximus Global unveils new report on global digital communications trends
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CPAAS
BICS CPaaS platform
Your customer engagement toolbox. Bring campaigns to life with multichannel communications delivered globally.
Built to provide value at every stage of your customer journey
Work smarter, not harder. Moreover, centralize all the communication channels your customers love – from SMS and Voice to WhatsApp and RCS. This way, you can seamlessly orchestrate global campaigns from one single platform.
Start building solutions across multiple channels
SMS
Send timely and relevant communications to your customers.
Leverage the world’s most popular app for your business.
Voice
Quickly connect with your customers when they need it the most.
A simple and secure customer engagement platform
Campaign orchestration tools
Easily build and launch large global campaigns.
Self-management consoles
User-friendly dashboards for full visibility and control of your campaigns.
Security
Keep your business and customers safe.
B2C engagement modules
Engage, interact, connect, and verify your customers.
In the event of a disaster, communications need to be quick and reliable – delays of even seconds can change lives. BICS, one of the strongest communications networks in the world, helps us to support organizational resilience in even more communities, businesses, and countries.
Everbridge
Dominic Jones, SVP of Business Development, Partners & Alliances
Travel and hospitality
Provide your customers with a frictionless experience with services like live updates or flight rescheduling. Make it easy for your customers to contact you when things go wrong, from whichever channel they want.
Banking and financial services
Strike the perfect balance between security and user-friendliness. Enable easy two factor authentication, send alerts on suspicious activity, and safely deliver important documents on your customers’ favorite channels.
Retail and e-commerce
Send your customers the right message at the right time to encourage sales. Improve your customer service from purchase to delivery by building multichannel campaign flows.
Deliver a white-label CPaaS platform to your customers
Partner with us to resell our solution to your customers
- Completely white-label the platform to your branding.
- Create and manage users.
- Quickly integrate through plugins and communication APIs.
- Assign numbers and control service permissions.
- World first in non-lab environment
- Simplifying the path to Ultra-Fast Connectivity
- Exceptional connectivity at high data speeds