Proximus Global unveils new report on global digital communications trends
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Transform your communications with conversational messaging
Build meaningful relationships with your customers, enhance engagement, and drive loyalty
CPASS
Integrate conversational messaging into your apps and services
Leave complexity behind
Talk to your customers on their favorite channels without needing to invest in building or managing a messaging infrastructure. Focus instead on building engaging user experiences, with our plug-and-play integrations.
Take messaging to the next level
Enrich your customer communications with multimedia content and interactive elements. Personalize each conversation by integrating with your CRM. Take advantage of features such as location sharing or group chats to deliver a superior experience.
Become a brand customers trust
Build brand loyalty with real-time responses on a secure platform. From encryption to compliance, your data and business is safe with us.
34%
of customers read texts within five minutes of receiving them
EZ Texting
51%
of customers are more likely to make a purchase if they receive a text message with media
Attentive Mobile Consumer Report
70%
of customers have a more favorable opinion of firms that offer or contact them with fast, interactive customer service notifications
Microsoft
Take your customer conversations to the next level
Go global with SMS, and engage your customers anywhere
Make sure your customers get the message. Easily integrate SMS into your campaigns and customer communications. Benefit from a wide reach with the highest open and read rates.
Harness the popularity of WhatsApp to start connecting with your customers
Increase customer engagement by leveraging WhatsApp’s capabilities to create rich and interactive conversations. WhatsApp’s global user base, quick and interactive messaging, and broadcasting features, make it a great choice for reaching out to customers
Elevate your conversations with chat and reduce wait time
Let the conversation flow by integrating chat into your workflow. Help customers resolve their issues in real time and increase their satisfaction. Automate initial interactions and escalate to an agent seamlessly when appropriate.
Manage your messaging platforms from one place
With our API, integrating these popular platforms in your existing workflows, systems, and campaigns, has never been easier. Let automation do the heavy lifting and create memorable interactions on your customers’ favorite messaging channels.
